Software FAQs
Browse our Frequently Asked Questions to find answers to the things you've wanted to know about our Software. If you don't see your question here, please contact us.
Q. Do I need to be a Cutcher & Neale client to engage with Business Software & System Solutions?
Q. Does Cutcher & Neale's Business Software & System Solutions offer a fixed fee price for projects?
Q. If my business is already using an Enterprise Resource System (ERP), why should I consider Ostendo?
Q. I currently use MYOB or QuickBooks for payroll but as my business grows my systems are becoming more time and labour
intensive. Why should I choose a standalone Payroll & HR System such as HR3?
Q. Why should my business engage with Cutcher & Neale's Business Software & System Solutions Division?
A. The team at Cutcher & Neale's Business Software & System Solutions Division can take the guess work out of any IT project your business is undertaking. Whether it be a MYOB or QuickBooks upgrade or migrating to a new Payroll or ERP solution, our team of dedicated professionals will work with you to ensure the outcomes are achieved within the specified time and budgetary constraints. Your consultant will work closely with you throughout the project to ensure that each step is managed on time and on budget.
Click here to engage with a member of our team
Q. Do I need to be a Cutcher & Neale client to engage with Business Software & System Solutions?
A. No, you do not need to be an existing Cutcher & Neale client to engage with Cutcher & Neale's Business Software & System Solutions. We encourage you to involve your existing Accountant in any engagement we have with you. System modification is an opportunity to re-structure your financial statements to provide you with your required financial reporting outcomes.
Our team of experts have vast industry knowledge and provide a tailored professional service to individual businesses needs. The BSSS team has experience working in the following verticals:
- Communication Services & Utilities
- Cultural & Recreational Services
- Distribution & Wholesale
- Education, Health & Community Services
- Finance & Insurance
- Retail & Wholesale Trade
- Mining, Engineering & Manufacturing
- Property & Business Services
- Transport & Storage
Click here to engage with a member of our team
Q. Does Cutcher & Neale's Business Software & System Solutions offer a fixed fee price for projects?
A. Yes. Our team of professionals will work closely with you to determine the specific business drivers behind any new software implementation. This consultative approach provides both parties with a clear understanding of the business drivers and project parameters resulting in a complete fixed price proposal. Cutcher & Neale's Business Software & System Soltions pride themselves on pricing your project completely, rather than leaving you with more to spend on undisclosed future costs. As our specialists project manage all stages of implementation and training, you can be sure that your business is receiving professional and personalised service at all times.
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A. Our Cutcher & Neale Business Software & System Solutions consultants are both MYOB Certified Consultants and Reckon (QuickBooks) Accredited Professional Partner Consultant. This dual expertise ensures that you will receive the correct advice about which product best matches your business needs now and as your business grows.
MYOB and QuickBooks have the same core functions with debtor and creditor tracking, integrated payroll, inventory tracking, GST reporting and the ability to integrate with Microsoft Word and Excel. Some key points to consider when choosing which product is the best fit for your business:
- MYOB allows you to have ten company files open at once (ideal for grouped companies), whereas QuickBooks is limited to only
- one file open at a time.
- MYOB offers a product that works on the Apple Mac platform. QuickBooks only has Windows based products in Australia.
- The SQL structure of the QuickBooks database allows for high volume transaction processing, allowing for greater database size and is more efficient on a network.
- QuickBooks reporting provides greater flexibility and customization.
- QuickBooks Premier has industry specific versions.
Businesses can extend the resources of both of these products, with add-ons such as Ostendo. Third party applications such as these can be integrated as your business grows and greater performance management and system functionality is required.
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Q. My business is pushing the limits of our existing MYOB or QuickBooks Accounting Software. We need to have more control of our business operations but are not large enough to justify an Enterprise Resource System (ERP). What is Ostendo and why should I consider it?
A. There are a number of (Enterprise Resource Planning) ERP systems in the marketplace, many of which are tailored for large multinational companies and require extensive budgetary, resourcing and ongoing financial commitments. Ostendo is different in that it lets you keep your existing Accounting Software by integrating seamlessly with MYOB Accounting or QuickBooks QBi, providing you with an inexpensive back end general ledger system to prepare your financial reports.
Ostendo’s modules include:
- Inventory & Purchasing
- Job Costing & Projects
- Manufacturing, Engineering & Assembly
- Sales, Point of Sale & Service
- CRM, Call Centre & Quoting
- Custom Products & Services
- Reporting & Technical Utilities
Ostendo supports multi company and multi user businesses, scaling from a 1 to 100+ users.
Click here to find out more about Ostendo or click here to engage with a member of our team.
Q. My business uses MYOB or QuickBooks for payroll; however, due to growth, my current system is becoming time and labour intensive. Why should I choose a standalone Payroll & HR System such as HR3?
A. The need for a standalone payroll system is driven by one or a combination of the following issues:
- Employee numbers exceed 30+ staff
- Time spent performing a pay run
- Staff resources required to facilitate a pay run for a growing workforce
- Limited functionality of the existing system
- Reporting required management information
The change over point for MYOB or QuickBooks payroll systems is approximately 30 employees. HR3pay is fully customisable and available for businesses of any size. Because HR3pay is a truly integrated system, you get a powerful employee management tool as well as a system to improve workflows and create new efficiencies. HR3 offers some of the most functional and adaptable software available, specifically designed and developed in Australia, for Australian businesses.
HR3 modules include:
- Payroll (HR3pay)
- Human Resource Reporting & Management (HRpack)
- Employee Management & Self Service Kiosk (HR3kiosk)
- Electronic Time & Attendance Data Capture System (HR3time)
Click here to find out more about HR3 or click here to engage with a member of our team