The Business Systems team, are committed to continually improving the way we deliver support, consulting, and implementation services to our clients.
To support this commitment, we have updated our Terms and Conditions to include the use of Artificial Intelligence (AI) tools as part of our service delivery. AI may be used to assist with activities such as research, drafting, analysis, documentation, and administrative efficiency.
Our updated Terms and Conditions under the heading of, “Use of Artificial Intelligence” outlines our approach to the use of AI, including our commitment to:
· Maintaining appropriate data security and confidentiality protections
· Complying with the Privacy Act 1988 (Cth)
· Applying appropriate review and oversight processes
· Ensuring all work remains subject to professional judgment and accountability
· Not entering sensitive or confidential client information into publicly available AI platforms without appropriate safeguards
These measures allow us to leverage the benefits of AI while continuing to protect the information entrusted to us.
Any AI-assisted outputs are reviewed by qualified team members, and we remain fully responsible for all services provided. Professional judgment is always applied in accordance with our professional obligations, and appropriate safeguards are in place to protect client data, confidentiality, and privacy.
The use of AI enables our team to work more efficiently, helping us deliver faster response times, improved consistency, streamlined administration, and more time focused on providing valuable advice and support to your business.
Your Choice
While we believe AI provides significant benefits that enhance the service we deliver, we understand some clients may prefer that AI-assisted tools are not used when supporting their business.
If you wish to opt out of our team using AI-assisted tools in the delivery of services to your organisation, please email Michael Graham. We will ensure your preferences are recorded and respected where practical.
As always, our commitment remains unchanged: providing trusted advice, quality outcomes, and exceptional service backed by the expertise and accountability of our Business Systems team.
Michael Graham is a Partner specialising in business systems, operational workflows, and cost accounting. Direct, honest, and analytical, he helps clients optimise their systems, improve operational efficiency, and make informed financial and strategic decisions across diverse industries.
